Template builder

Build every WhatsApp template type, with a real preview and a test harness.

A template builder that mirrors the WhatsApp schema exactly. Utility, marketing and authentication categories. Headers in text, image, video or document, positional and named variables, and every button type WhatsApp supports, including OTP, voice call and Flow.

A builder at full parity with WhatsApp: every category, sub-category, header, variable and button type it accepts.

Full schema parity

Build OTP, Flow, voice-call and interactive templates.

Pick a category (utility, marketing or authentication) and a sub-category. Add a header in text, image, video or document. Compose the body with positional `{{1}}` or named `{{name}}` variables. Attach any button type WhatsApp supports.

  • Categories: utility, marketing, authentication
  • Every sub-category WhatsApp exposes
  • Buttons: quick reply, URL, phone number, copy code, OTP, voice call and Flow
  • Headers: text, image, video, document

Template builder

Marketing

Header

Body

Hey {{1}}, your order #{{2}} is on the way! Track it here:

Buttons

Track orderNeed help?

Hey Priya,

your order #4421 is on the way! Track it here:

Track orderNeed help?

Approved by Meta

Test harness

Verify the template before you submit it for approval.

A built-in test harness fires the template at a test number with sample variables, so you see exactly what lands on the device before you submit it. Once submitted, approval and rejection status syncs back in the background.

  • Send a sample to your own number before submitting
  • Status sync that surfaces the approval or rejection reason
  • Multi-language variants under one template family
  • Audit log on every submit and update

Templates

48 active
  • order_dispatched_v3

    Utility

    Approved
  • diwali_sale_2025

    Marketing

    Approved
  • cart_abandon_v2

    Marketing

    In review
  • otp_login

    Authentication

    Approved
  • shipment_delay

    Utility

    Rejected

Library across every WBIZ surface

One template library, used by inbox, campaigns, automations and the API.

Templates are the canonical asset. The inbox sends them inline, campaigns pick them as a broadcast asset, automations fire them as a send action, and the public REST API exposes them via /v1/messages/template. Build once, reuse everywhere.

  • Used by the inbox composer, campaigns, automations and REST API
  • Status filter: pending, approved, rejected
  • Submit and update audit log retained per template
  • The same builder for every button and header type

Templates

48 active
  • order_dispatched_v3

    Utility

    Approved
  • diwali_sale_2025

    Marketing

    Approved
  • cart_abandon_v2

    Marketing

    In review
  • otp_login

    Authentication

    Approved
  • shipment_delay

    Utility

    Rejected

By the numbers

What teams ship on WBIZ.

0

Categories: utility, marketing, auth

0

Sub-categories supported

0

Button types, including OTP and Flow

0

Header types: text, image, video, document

Built for compliance

Every approval audited. Every send accountable.

Templates are the most regulated surface on WhatsApp. WBIZ keeps an audit-log entry on every submit and update, status syncs keep approval state fresh, and a test harness catches mistakes before review does. Multi-language variants and Flow button types are first-class.

Test harness

Send the draft template to a test number with sample variables before submitting it.

Multi-language

A template family can carry variants in any supported language, and status syncs per language.

Status sync

Approval and rejection state, plus the rejection reason, mirror back into WBIZ in the background.

Submit and update audit

Every submit and update writes an audit entry: who, when and with which payload.

Plays nicely with

Connected to every WBIZ surface that sends.

Templates are not a silo. They power campaigns, automations, the inbox composer and the public REST API. Build once, reuse everywhere.

Campaigns

Pick approved templates as a broadcast asset

Automations

Send a template from any trigger

Inbox

One-click send from the composer

REST API

POST /v1/messages/template

Status sync

Approval state pulled in the background

Flows

The Flow button type opens a Flow inline

FAQ

Templates, answered.

All three WhatsApp categories, utility, marketing and authentication, plus the sub-categories WhatsApp exposes for each of them.

WBIZ surfaces the rejection reason on the template once status sync runs. Fix it in the builder, save a new version and resubmit.

Yes. The built-in test harness sends the draft template to a test number with sample variables, so you see exactly what lands on the device before submitting it for approval.

Every button type WhatsApp accepts: quick reply, URL, phone number, copy code, OTP, voice call and Flow.

Yes. Every submit and update writes an audit-log entry with the actor, timestamp and payload, so a compliance review is a query away.

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