WBIZ.IN
Analytics reports

Five aggregate reports, filterable by date range and account.

Five aggregate analytics reports (overview, conversations, templates, campaigns and flows) filterable by date range and WhatsApp account. We are honest about the scope: aggregate reports today, with real-time dashboards, CSV export and scheduled reports still to come.

Five reports today: overview, conversations, templates, campaigns and flows. Aggregate and filterable.

Five aggregate reports

The reports that ship today, named honestly.

Five reports cover the surfaces that exist: an overview, a conversations report, a templates report, a campaigns report, and a flows report. Each one is an aggregate rather than a streaming dashboard, and each is filterable by date range and by the WhatsApp account it belongs to.

  • Overview, conversations, templates, campaigns and flows reports
  • A date-range filter on every report
  • Scoping per WhatsApp account
  • Aggregate reports, not real-time streaming

Analytics overview

Last 30d

Conversations

128,402

+12% vs prev

First-reply

02:14

-18s vs prev

CSAT

4.6

+0.2 vs prev

Cost / convo

Rs.0.41

-7% vs prev

Conversation volume

Per-recipient drill-down on campaigns

Campaign reports drill into per-recipient delivery state.

For campaigns, the report covers pending, sent, delivered, read, failed, undelivered and clicked counts, plus a paginated per-recipient list. Pair it with the live delivery tracking inside the campaigns module for in-flight visibility.

  • Per-recipient status counts on campaign reports
  • A paginated per-recipient list per campaign
  • Live delivery tracking inside the campaigns module itself
  • The same data exposed via the public REST API

Agent leaderboard

This week
  • 1
    AP

    Aman P

    412 resolved

    4.8/5
  • 2
    SK

    Sara K

    388 resolved

    4.7/5
  • 3
    VR

    Vivek R

    351 resolved

    4.6/5
  • 4
    ND

    Neha D

    298 resolved

    4.5/5
  • 5
    IT

    Ishaan T

    244 resolved

    4.4/5

What is not yet shipped

Honest about the analytics roadmap.

No real-time aggregate dashboards yet, since each report is computed in a batch. No CSV or Parquet export from the analytics module yet, though bulk export of contacts is available and outbound webhooks stream every event in real time. No scheduled reports and no warehouse sync. These are roadmap items, not shipped today.

  • Aggregate reports, not real-time streaming
  • No CSV or Parquet export from analytics today
  • No scheduled reports today
  • Use outbound webhooks for a real-time event stream

Analytics overview

Last 30d

Conversations

128,402

+12% vs prev

First-reply

02:14

-18s vs prev

CSAT

4.6

+0.2 vs prev

Cost / convo

Rs.0.41

-7% vs prev

Conversation volume

By the numbers

What teams ship on WBIZ.

0

Reports: overview, conversations, templates, campaigns, flows

0

Filters per report: date range and account

0

Per-recipient states tracked on campaigns

0

Real-time dashboards today

Honest scope

Five solid reports today. No fake real-time dashboards.

WBIZ Analytics is a focused, aggregate reporting surface, not a real-time BI dashboard or a warehouse sync. If you need event-level data in your own warehouse, subscribe to outbound webhooks and stream them into your stack. If you need a custom dashboard, the public REST API serves the same numbers the reports show.

Five reports

Overview, conversations, templates, campaigns and flows, each filterable by date and account.

Per-recipient drill-down

Campaign reports drill into per-recipient delivery state with a paginated list.

Webhook event stream

For real-time data into your warehouse, subscribe to outbound webhooks, HMAC-signed and retried.

REST API parity

The same aggregates the reports show are queryable via the public REST API.

BI-ready via webhooks and REST

Pipe events into your own warehouse, with no prebuilt sync.

There are no prebuilt warehouse connectors. Use outbound webhooks to stream events live into the warehouse of your choice, or pull aggregates on a schedule via the public REST API.

Webhooks

Real-time event stream

REST API

Pull aggregates on a schedule

Campaigns

Per-recipient delivery state

Templates

Submission and approval state

Flows

Submission counts per Flow

Conversations

Volume and status lifecycle

FAQ

Analytics, answered.

No. Analytics reports are aggregates computed in batches today. The campaigns module itself has live delivery tracking for in-flight visibility, and outbound webhooks deliver every event in real time. Real-time aggregate dashboards are a roadmap item.

Not from the analytics module today. The contacts module supports streaming CSV export, and you can subscribe to outbound webhooks (HMAC-signed, retried and dead-lettered) to stream every event into the warehouse of your choice.

Conversation history is retained according to the active plan. Specific retention windows are shown on /pricing/, so check there for the current numbers.

Not natively today. If you push purchase events into WBIZ via the REST API, or pull WBIZ campaign events out via webhook into your warehouse, you can attribute revenue to a campaign downstream.

Not yet. Scheduled emailed reports are a roadmap item. For now, query the REST API on your own schedule or stream events via outbound webhooks.

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