A rules engine for WhatsApp, with branches, conditions and version snapshots.
A trigger-and-action automation engine for WhatsApp. Twelve trigger types, fourteen action types, AND/OR condition groups, run history with a step-by-step log, and version snapshots so editing a live automation never breaks a run that is already in flight.
Prebuilt automations for FAQ, lead capture, appointment reminders and birthday greetings. Clone, edit, publish.
Triggers, conditions, actions
A visual builder with real logic, not a toy chatbot.
Trigger on a keyword (exact, contains, starts-with or regex), every inbound message, a tag added or removed, a button click, a conversation opening, a new contact, an opt-in, an opt-out, a schedule, or a date match such as a birthday or anniversary. Gate every action with conditions on tags, segments, business hours, the open window, custom fields and message text, combined with AND/OR groups.
- 12 trigger types, including keyword regex, schedule, date match and opt-in
- AND/OR condition groups over tags, segments, fields and message text
- Branch (if, then, else), wait, end and webhook actions
- Version snapshots, so edits never break in-flight runs
Lead-qualify automation
LiveTrigger: keyword 'demo'
Inbound text or button
Ask: company size
Quick reply: 1-10 / 11-50 / 50+
Branch on answer
50+ → enterprise track
Book sales call
Send Cal.com link + reminder
Prebuilt templates library
Skip the blank canvas.
A library of prebuilt automations covers keyword FAQ, lead capture, appointment reminders, birthday greetings and more. Clone any one into your workspace, edit the message and conditions, then publish.
- Keyword FAQ, lead capture and appointment reminder starters
- Birthday and anniversary automation wired to a date match
- Clone-to-edit: your copy is fully editable
- Actions can send approved templates, Flows, interactive lists and quick replies
Automation library
50+ templatesAbandoned cart recovery
12k runs
Appointment reminder 24h
8.4k runs
Birthday wishes + voucher
2.1k runs
Welcome new customer
34k runs
After-hours auto-reply
120k runs
Receipt + review request
5.2k runs
Run history and version snapshots
See exactly what each run did, every step.
Every automation run logs its trigger payload and a step-by-step trace of which conditions matched and which actions fired. Version snapshots mean an in-flight run keeps using the version it started on, even after you edit and publish a new one.
- Per-run step log that shows condition outcomes and actions fired
- Auto-snapshot on publish, with in-flight runs pinned to their version
- A webhook action to push state into your own systems
- Built-in actions to tag, update a contact, assign an agent and set status
Lead-qualify automation
LiveTrigger: keyword 'demo'
Inbound text or button
Ask: company size
Quick reply: 1-10 / 11-50 / 50+
Branch on answer
50+ → enterprise track
Book sales call
Send Cal.com link + reminder
By the numbers
What teams ship on WBIZ.
0
Trigger types built in
0
Action types, including send Flow and webhook
0
Version snapshot per publish
0
Lines of code required
Powerful enough for engineers, simple enough for ops.
Most chatbot builders top out the moment a real workflow gets non-trivial. WBIZ Automations gives you triggers, condition groups and actions, with branches, waits, webhooks and the same template, Flow and interactive surfaces the inbox uses. No AI block, no LLM gimmick. Real conditions, real actions, real run history.
Webhook action
Hit any REST endpoint mid-run. Pass dynamic payloads, fire-and-forget or branch on success.
Branching and waits
Branch on AND/OR condition groups, insert wait steps and end paths cleanly, with no code.
Send anything
Send templates, Flows, interactive buttons and lists, quick replies, plain text and media.
Step-level run log
Every run is replayable. See which conditions matched, which actions ran and which webhooks fired.
Connect anything via REST and webhooks
Trigger flows from anywhere, send data anywhere.
There are no prebuilt connectors. Use the webhook action and the REST API to integrate with any backend or system you run.
Webhook action
POST any payload mid-run
REST API
Trigger automations programmatically
Templates
Send any approved template as an action
WhatsApp Flows
Send a Flow and keep the form in WhatsApp
Interactive
Buttons, list messages, quick replies
Scheduled triggers
Birthday, weekly digest, follow-up
FAQ
Automations, answered.
No. Triggers, conditions and actions are configured through forms and dropdowns. The webhook action is there for engineers who want to call their own backend mid-run. Everything else is no-code.
No. WBIZ Automations is a deterministic rules engine: keyword and condition matching, branches, waits and webhooks. If you need LLM reasoning in a flow, call your own model from a webhook action and branch on the response.
WBIZ snapshots a version on every publish. Any in-flight run stays pinned to the version it started on, so a mid-edit never breaks a customer mid-flow. New runs use the latest published version.
Yes. The date-match trigger fires on date custom fields such as birthday or anniversary, checked daily. A prebuilt birthday-greeting automation ships in the library.
Yes. Drop in a webhook action. Pass dynamic context, sign with your own HMAC secret, then fire and continue or wait on a status code. Outbound webhooks also fire from inbox and automation events independently.